CargoWise Inhouse Consultant Level 2 (w/m/d) - Remote
Digitize the logistics industry with us as a CargoWise Inhouse Consultant Level 2 (f/m/d) - Remote
This position can be based anywhere within Germany
YOUR TASKS:
- You are responsible for the handling of customer tickets (focusing on level 2 and supporting of level 1)
- You will be required to be part of rotational out of hours cover
- You will need to familiarize yourself with the customer processes to support correct ticket handling
- You will be responsible for training other team members in key areas of CargoWise, including creation of internal guides
- You proactively ensure that you stay up to date with new CargoWise software developments
- You support continuous system testing for software upgrades
THAT'S WHAT WE OFFER YOU:
- Get ahead: Look beyond your professional horizons and discover exciting internal development opportunities as well as a variety of advanced training courses.
- Experience the difference: Experience the respect and appreciation of your colleagues and take advantage of the wide range of opportunities offered by our diversity management.
- Be active: With your own "JobRad" for you or other family members. Also take advantage of various employee offers, such as virtual sports sessions, etc.
- Find the balance: Benefit from a great work-life integration through our mix of trust-based working hours and flexible work location (incl. home office).
- Feel taken care of: we offer you the right framework with our pension plan, private accident insurance and company health care.
- Recreation: 30 days of annual leave plus special vacations and a sabbatical account give you the opportunity for professional time off and relaxation.
WHAT YOU BRING WITH YOU:
We are looking for people who are committed to contributing their expertise and personality to achieve the best for our customers. People like you who want more - and expect more.
- You have several years of experience in CargoWise and freight forwarding. Ideally with experience in a support desk role.
- Extensive knowledge of CargoWise, preferably with CCP certification
- You have a strong understanding of the usage of technology and its applications (e.g. MS Office)
- You build trust quickly and reliably through your good analytical and communication skills, both written and verbal
- You can structure yourself very well independently and have the ability to deal with intercultural teams
- Very good English and German skills, other language skills would be of great value when dealing with international customers
We are looking for people who are committed to contributing their expertise and personality to achieve the best for our customers. People like you who want more - and expect more.
CONTACT
The best way to apply is without a complicated cover letter. Simply send us your resume and certificates using our application form.
Your personal contact Jonas will be happy to answer your questions and comments.
q.beyond logineer GmbH
Talent Acquisition
Jonas Bardowicks
040-27136 8988
FIND YOUR CONNECTION AT LOGINEER
logineer stands for successful digitization of logistics companies - anywhere and in any country in the world. Around 150 IT and freight forwarding experts from the IT service provider set up a digital infrastructure for their customers and ensure a smooth flow of data and information across national borders and time zones.
The services offered by the subsidiary of IT service provider q.beyond range from consulting for transport management and financial accounting solutions to the operation of worldwide cloud infrastructures and a global 24/7 help desk. The focus is on the Transport Management System (TMS) and the fully equipped digital workplace.
Your personal contact Jonas will be happy to answer your questions and comments.
q.beyond logineer GmbH
Talent Acquisition
Jonas Bardowicks
040-27136 8988
FIND YOUR CONNECTION AT LOGINEER
logineer stands for successful digitization of logistics companies - anywhere and in any country in the world. Around 150 IT and freight forwarding experts from the IT service provider set up a digital infrastructure for their customers and ensure a smooth flow of data and information across national borders and time zones.
The services offered by the subsidiary of IT service provider q.beyond range from consulting for transport management and financial accounting solutions to the operation of worldwide cloud infrastructures and a global 24/7 help desk. The focus is on the Transport Management System (TMS) and the fully equipped digital workplace.
- Jonas Bardowicks
- 040-27136 8988
